User research

O user research pode facilmente ser entendido como um conjunto alargado de ferramentas ou métodos focados em responder a cinco questões fundamentais (quem, o quê, porquê, quando e como).

Estas ferramentas servem para ajudar as equipas a encontrar as necessidades reais dos utilizadores, criar empatia e compreender melhor o contexto dos desafios que procuram resolver.

Exemplos

Jerónimo Martins – a UX research project by Matilde Figueiredo

Referências

The eight pillars of user research

User research basics

What is user research

Complete beginner’s guide to UX research

When to use which user – experience research methods

User research blog (GOV.UK)

User research documentation (GOV.UK)

7 Deadly sins of user research

5 Step process for conducting user research

User research – empathy is the best UX policy

UX tools for user research and user testing

Practical beginner’s guide to user research

Creating a UX research system – making your work understood as a researcher

A beginner’s guide to getting started in UX research by Lade Tawak

List Apart articles about user research

A comprehensive guide to the UX research process in product design

The remote UX research bingo

The workflow process of a UX research study

Importance of user research

Which UX research method to use

User research framework for lean startups

The vital role of user research in design

A UX research framework to speed up your design process

User research for UX designers

The essential guide to user research

A comprehensive guide to user experience (UX) research – part 1

A comprehensive guide to user experience (UX) research – part 2

How to build a user research repository in Notion, step by step