User research

O user research pode facilmente ser entendido como um conjunto alargado de ferramentas ou métodos focados em responder a cinco questões fundamentais (quem, o quê, porquê, quando e como).

Estas ferramentas servem para ajudar as equipas a encontrar as necessidades reais dos utilizadores, criar empatia e compreender melhor o contexto dos desafios que procuram resolver.

Exemplos

Jerónimo Martins – a UX research project by Matilde Figueiredo

Accelerating user research – how we structure insights for speed at Spotify

Referências

The eight pillars of user research

User research basics

What is user research

Complete beginner’s guide to UX research

When to use which user – experience research methods

User research blog (GOV.UK)

User research documentation (GOV.UK)

7 Deadly sins of user research

5 Step process for conducting user research

User research – empathy is the best UX policy

UX tools for user research and user testing

How should I structure and write a user research case study?

Practical beginner’s guide to user research

Creating a UX research system – making your work understood as a researcher

A beginner’s guide to getting started in UX research by Lade Tawak

List Apart articles about user research

A comprehensive guide to the UX research process in product design

The remote UX research bingo

The workflow process of a UX research study

Importance of user research

Which UX research method to use

User research framework for lean startups

The vital role of user research in design

A UX research framework to speed up your design process

User research for UX designers

The essential guide to user research

A comprehensive guide to user experience (UX) research – part 1

A comprehensive guide to user experience (UX) research – part 2

How to build a user research repository in Notion, step by step