User experience (UX) é a disciplina do design que procura essencialmente pensar, desenhar e testar as experiências destinadas a cada um dos utilizadores de um qualquer produto digital.
Através de um conjunto alargado de processos e de uma abordagem iterativa de conhecimento profundo dos utilizadores, o user experience tenta reduzir ao máximo o atrito na relação entre os utilizadores e a experiência digital.
Livros
Sugestões e referências de livros
Videos
TED – Don Norman e as 3 maneiras pelas quais o design traz felicidade
The Norman Door por Don Norman
The user is drunk by Will Dayble
Essenciais
User experience design (Peter Morville)
The full UX design process guide – workflow, methodology and software
Referências
Experiência de usuário (Wikipedia)
What is user experience design – overview, tools and resources
User experience stack exchange
Designing better tables for enterprise applications
User experience – what is it and why should I care
Brief history of user experience
A comprehensive list of UX design methods and deliverables
User research when you can’t talk to your users
The 7 factors that influence user experience
Top 100 UX design tips from a user experience master
UX design process – beginner’s guide to user experience
Functional beauty and user experience
Baymard Institute – e-commerce UX research
How UX mature is your company?
A timeline where the term UX comes from
A matrix to help you self-evaluate on 18 different skills a UX designer needs
The UX design process in 6 stages
64 Jargões do mundo de UX Design que talvez você não conheça
